TERMS & CONDITIONS

These terms and conditions apply to hair and makeup services provided by Zuandri Jonker ‘Edge Beauty’ to you. Upon booking a hair and makeup application with Edge Beauty Makeup Artistry, you agree to the following Terms & Conditions.

MAKING A BOOKING

Booking a hair and makeup application can be made up to 1 day before if places are still available. Booking is fully secure upon email confirmation of payment of a deposit via making the booking through the following link or through Zuandri directly.

BRIDAL HAIR AND MAKEUP BOOKINGS

Once your booking request has been sent via the following form below, we will get in contact with you as soon as possible with an invoice of the full amount owing. All bridal party hair and makeup or any other event bookings require a non-refundable, non-transferable deposit of 50% to secure your reservation. If this initial payment is not received within 7 days, your date will not be held for you. A minimum of 4 weeks notice is required to cancel your booking. Please use your invoice number as reference description when making the payment. Once the deposit has been processed, it is subtracted from your total balance and a second invoice will be sent with the remaining balance to be paid in full by the day. IF SOMEONE DOES NOT SHOW FOR THEIR APPOINTMENT THE MONEY IS NON-REFUNDABLE.

WE CHARGE PER HOUR THAT YOU ARE LATE TO THE APPOINTMENT.

HAIR AND MAKEUP APPOINTMENTS

All hair and makeup appointments and bridal trials require a 50% deposit, then the remaining 50% is to be paid in full either a week prior or in cash on the day. All deposits are non-refundable and therefore will not be refunded in the case of a cancellation; however, at our discretion, we may refund your deposit depending upon the circumstances. Your deposit can be transferred to another booking for yourself, this must be used in the 3 months following. See paragraph 5 under cancellations.

Any groups of 3 or more are required to pay a non-refundable, non-transferable deposit of 50% to secure your booking, travel fee inclusive. If this initial payment is not received within 7 days, your date and time will not be held for you. The deposit is subtracted from your total balance, and the remaining cost is to be paid in full via bank transfer or in cash on the day.

Please arrive to your appointment on time, with an entirely clean, makeup-free and moisturized face and un-styled, clean hair.

PAYMENT

Once your deposit has been received to the nominated account, you will receive a confirmation email (for single bookings), or an invoice will be sent to your email (for group bookings and bridal bookings). The balance stated is to be finalized at the due date or on the day of your hair and makeup appointment or wedding booking. Payment types include Direct Deposit into the nominated account and cash. Should the direct deposit payment method be chosen, you are required to email edgebeautysa@gmail.com a payment receipt provided to you by your bank.

CANCELLATIONS

All deposits are non-refundable and therefore will not be refunded in the case of a cancellation; outside of the 5 days leading up to your booking, your deposit can be transferred to another booking for yourself, this must be used in the 3 months following. If for any reason you need to cancel your hair and makeup application, please notify us in accordance with the details listed in the Services above. At that time, we will reschedule your booking.

We understand that circumstances change and cancellations are sometimes inevitable, however, we are a small business and frequently turn away clients due to unavailability. We have introduced this term to avoid this from happening.

If the number of clients for a destination group booking decreases after the deposit is made, you will be required to pay 50% of each person cancelled, and the travel fee remains the same.

If within 4 weeks of your wedding date, the number of persons requiring hair and makeup decreases from what was originally booked, you will be charged in full for each person cancelled.

If you cancel without proper notice, or fail to show up on the day of your appointment, your deposit will not be refunded and you will be required to pay the remaining in full.

TRAVEL AND PARKING

A.A rates apply to all destination bookings and mobile services. Any area exceeding out of Nelspruit (Mbombela) is an additional cost per kilometer (A.A rates), there and back. It is your responsibility to organize parking where parking is restricted and cover all costs, including accommodation where accommodation is necessary. Surcharges will vary depending on your booking.

In terms of bookings from our home studio, there is plenty of free street parking available. Please allocate more time than normal for travel prior to your booking to ensure you are here on time.

If we have to travel for more than 3 hours from our home address for your wedding, we may request you to book our accommodation the night before to prevent any problems that may occur.

OTHER FEES

Early start fee of R100 applies to every hour before 6 AM.

Call-out fees may apply. They are included in most travel fees depending on the season.

Public Holiday bookings: 20% fee will be added to the cost of the booking on Public Holidays ‘Edge Beauty’ is open for.

PERSONAL INFORMATION

We require information on whether the client has allergies or sensitivities you may experience. In no event shall Zuandri Jonker (Edge Beauty) have any liability for incidental, or consequential damages however characterized, for example eczema, sensitive skin and eyes or any skin reaction.

All brushes, tools, and hair and makeup products are kept sanitary and are sanitized between every application.

You may be required to provide information such as your full name, telephone number, home address, email, and payment details. In the event you do not wish for this information to be collected, you are advised to email edgebeautysa@gmail.com directly. Providing incomplete or inaccurate information may incur limitations on what services we can provide you. All information provided by you is confidential, it is solely used for the purpose it was collected.

All personal information is securely stored electronically, which only authorized personnel have access to.

PHOTOGRAPHS

Zuandri Jonker (Edge Beauty) may photograph/record you at your consultation and wedding day. They will be used for social media use and portfolio. Please state if you would not like any photos taken/used for marketing.